Sales & Training
Recruiting & Training Cost Dealers Over $1 Billion a Year
Recruiting & Training Cost Dealers Over $1 Billion a Year Recruiting Costs for Auto RetailersLet's say 56% of the 17,838 new car dealerships (rooftops)* do recruiting for sales people, managers and other staff. That's 9,989 dealerships.(* Urban Science Report Jan...
6 Things to Tell a Car Salesman
6 Things to Tell A Car Salesman Vehicle shopping is getting more challenging than ever. The Internet is both a source of information and confusion. There are many so called “experts” sharing tips with consumers but rather than inform they often only serve to scare the...
Auto Sales Professionals Don’t Need a Personal Logo
Auto Sales Professionals Don’t Need a Personal Logo Building a book of business for auto sales professionals use to consist of taking great care of customers, staying in touch with them via calls and birthday cards, and working the network of friend and family members...
5 Creative Ways to Hire Millennials
5 Creative Ways to Hire Millennials This post contributed by Natalie Pike of Hireology - October 2014 Millennials, Gen Y'ers, the Internet generation...whatever you may call them, they're here to stay. This 1980's and 1990's born group has dealt with a slew of...
Beware of Cheap Imitations
Beware of Cheap Imitations Contribued by John Brentlinger There is nothing as bogus as a cheap imitation of sincerity. You should have already learned this at home, from your spouse, your children and your in-laws, especially from your in-laws. How long do you...
TrueCar & Auto Industry Real Numbers
TrueCar & Auto Industry Real Numbers There is always some lively discussions about TrueCar and the value they offer consumers and auto dealers. I thought I would share some stats gathered from industry and public reporting sources. Latest NADA and Urban Science...
Get Better at Working your Ups
Get Better at Working Your Ups Stop Trying to get More Prospects in the Door and Start Teaching Salespeople to deal better with the 'Ups' they have. Isn't it lovely, the cavalier way we spend so much money on advertising, where we try to get people in...
It’s a Buyers World Out There
It's A Buyers World Out There Consumers are taking control online. This is nothing new to most of us in auto retailing. For more than a decade now the average consumer can glean extensive information, reviews, pricing, availability and ownership history on just...